Our 2009 site went active on September 23rd.  I have gone through the check list to change over to the new site.  Here are my problems:

In the Event Manager, I go to the Event Website, and when I look at the AccelStream Panel,

1.   I still see all of last years stuff even though I've made it inactive or deleted it on AccelStream. Example:  I have deleted all of our last years fundraisers on AccelStream but they still show up on our site.  We have teams who are already having fundraisers for 2009.

2.   Our new number of teams shows up, the number of participates that have registered is correct but the survivors who have registered this year do not show up.

3.   I have changed our goals to the ones for 2009 but the old ones are still showing up.

 

Thanks for any help!

Theresa

www.pickensrelay.org

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September 29, 2008 - 8:54am
Accelstream support

Theresa, support for the Accelstream content manager is provided by the vendor. I don't have access to the functionality, so the ROCN group is of minimal value for this feature.

However, I've contacted Accelstream and asked that they post guidance to this thread. Stand by...

/Rick


September 29, 2008 - 9:41am
Accelstream support

Thanks Rick!

 


September 29, 2008 - 10:05am