Is there anyway for participants to get their donations to show up online when they have donors write a check or give cash?

I tried the little button in the participant center, but none of that got recorded into the online thermomete.

Any ideas? Thanks!

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FYI, offline donations are

FYI, offline donations are turned on for High Plains but they will not appear until someone goes in through Convio and approves them.  There's a chance your event may have decided not to approve them.  We are approving them but are wishing we weren't!  :)  Anyway we can turn that option off now that we've opened that can of worms??


Offline donations

Liz, a quick clarification to David's posts...In South Atlantic Division, we haven't enabled offline donation entry by participants and Team Captains. The same may not be true in High Plains Division. You may want to pass your question by your Staff partner or Michele Hashimoto, Relay Online support for H-P Division.

/Rick


Offline donations can only

Offline donations can only be applied to the Team, The Relay, or the Participant by the Online Chair or the ACS Income Manager only after the money has been turned in and verified.

I should have just posted that so not to confuse you if I did Embarassed

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville


Offline Donation Help

David:

So how does one find out who the Online Chair or the ACS Income Manager for their area is?  There is nothing listed on the homepage for our Relay event.  I am working hard and must admit I am finding this a bit discouraging.  It shouldn't be this hard to contact someone for help.

Any help you can give me would be greatly appreciated.  I think this is a very worthy cause and really do want to help make a difference.

Thank you,

Nancy


Relay Online help in Texas

Nancy, TX is part of High Plains Division. You can get assistance by emailing Michelle Hashimoto at HighPlainsRelayOnline@cancer.org.

/Rick


Online Chair Income Mgr

Nancy,

I see you ae in TX. What is the URL to your local event.

I can't seem to find it by searching your city.

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville


http://www.events.cancer.org/

http://www.events.cancer.org/rflhumblekingwoodtx


ACS Staff

Try emailing or calling the number listed at the bottom of the home page.

If you’re interested in learning more or receiving an invitation to Relay, please email us at mautrey@newcaneyisd.org or call 281-354-4645.

Or use the "CONTACT" button on the home page of your relay.

http://main.acsevents.org/site/TR/RelayForLife/RelayForLifeHighPlainsDivision?sid=1230&type=fr_informational&pg=informational&fr_id=5794

Hope this helps you!

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville


Thank you for your help

David:

Emailed yesterday and I called this morning and left a message at that number.  I just have to be patient and wait for a response.  Thank you for your help.  I do appreciate it. 

You have a good day and good luck with your event.

Nancy


Your Welcome

Anytime you need to, just ask questions

Also, what I have learned is that when working with volunteers......sometimes it takes a while for them to respond.

You are probably a no nonsense type like myself.....be patient ...I had to learn to be!

Good luck with your event also !

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville


Offline Donations

In the California Division, Offline donations may not be posted to the running total. 

Last year, as funds came in and were verified by ACS, our Relay posted the amounts on a separate webpage.  Knowing that those funds often come with dedications, we also posted those on another page, if requested.

--

Juli Fountain
Relay For Life of San Ramon
Online Chair
www.events.cancer.org/rflSANRAMONca


Offline Donation

The only way I know of is for the ACS Income Manager to verify the check or cash then either enter it him or her self into the system credited to the participant.

Participants can not add to their own totals. If you turn in the offline donation to your ACS Income Mgr, you should have it credited to your goal.

Or the Online Chair with the verification from the ACS Income Mgr can also update your offline donations

Make sense?

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville


Offline...not all Divisions post to Convio

Dave, what you describe is applicable to SA Division. Some Divisions, like California, only post online donations to Event Websites. Offline (and total) dollars are tracked via other ACS systems in these Divisions.

/Rick


Offline...not all Divisions post to Convio

Dave, what you describe is applicable to SA Division. Some Divisions, like California, only post online donations to Event Websites. Offline (and total) dollars are tracked via other ACS systems in these Divisions.

/Rick


Donation

Things are different across the board then....

 I learn something new here everyday!

--

David J Suminski

Online Chair / Team Captain

Asheville, NC. Relay for Life

www.relayforlife.org/asheville