I am having a problem online when a donor makes a team donation. The donation is reported to the team captain via email but there is no scroll for the team to show the donation made. Any corrections or quick fixes for this? I'd love for that to be an option to any donor that wishes to support a team. As well as when I enter offline donations made in honor of the team effort......will it not show up?
Thanks in advance for any help with this.
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Do you think it would be okay to make an individual page that could represent donations to a team and just move the donations over. I could get each team that wants their donors recognized to make a blub on their team page to look at that site for their donations as a whole. (I know I know I'm overthinking this process but I have teams that are honored to have donors that they do and want them to be recognized as much as possible kinda thing.....just trying to help them and retain them as well)
We can move the donation correct from a team to an individual right?
Yes, you can have a "pseudo-team member" and use EMC / Customer Service / Manage Teams / <team> / Manage and for each gift, click on "Change Soft Credit" to move it t the "participant". I'd recommend you do that selectively, though, because you'll have these pseudo-participants showing up on the Top Inidividual Fundraisers on your home page.
If it's that critical, perhaps an edit on the team page text area would be as effective. "Cancer Crushers thanks the following contributors to our team..." kind of thing.
/Rick










Joined: 2007-08-13